As your tenants’ association, LOm’s mission is to support Lappis residents, building a stronger community on campus and making campus living better for all tenants.
All tenants of Lappis are, by definition, members of LOm. As most sections do not require additional membership, they are accessible to all LOm members. The only exceptions are the Music Room and the Lappis Gym, which are accessible only to tenants with a dedicated membership. More details can be found on our Community & Sections page.
For any question related to a specific section, you can find email addresses and/or social media accounts in the respective section page under Community & Sections. For general inquiries, please write to info@lom.nu.
The best solution is to write to info@lom.nu, as this mail address is monitored by several board members. Please be reminded that we are volunteers and while we do our best to reply to emails as fast as we can, we cannot guarantee an answer within the same day.
We kindly ask that you always reach out through LOm’s official channels (email or social media). Board members’ personal contacts should only be used if previously agreed upon or in case of emergencies, for example if someone is in danger.
The details differ per section. For many sections you book a slot on the booking page (usually not earlier than a week in advance) and, after you complete your booking with all the necessary information, you will get contacted by the section representative (or a volunteer) about key pick-up, deposit, rules and any other things you should know about. Note that the protocol might differ, therefore we ask you to carefully read the corresponding section information from the Community & Sections page.
LOm premises are for LOm members, i.e. residents of Lappis, but open to all SSSB tenants. A violation of our Code of Conduct may lead to a temporary or permanent ban from LOm premises and events. Every section has additional rules which are specific to the use of the section’s premises, and typically in order to book a premise you will have to sign a contract, as well as leave a deposit. The rule “leave it as good as you found it” applies to all areas. Tenants are strongly urged to notify the respective section representative if something is wrong as soon as they access the reserved section (for example if you find broken equipment or if trash bins have not been emptied).
If the campus security gets called because of disturbances caused by the use of a section premises, the tenant who booked it is also held responsible. This will lead to a fine issued by SSSB as invoice (faktura). Even if the invoice is addressed to LOm, the tenant is responsible to pay the fine. Therefore, the invoice will be forwarded to the tenant who also needs to provide a payment confirmation receipt to the association. Even if the amount of the invoice is larger than the deposit, the tenant is still liable for the full amount, as well as any additional costs caused to LOm. We have no way to dispute the fine with SSSB, and refusal to pay the fine will always lead us to report the tenant in question to SSSB.
LOm, SSSB, SSF and SSCO are all different organizations related to student housing. LOm is the local tenants association at Campus Lappis. LOm has access to premises owned and maintained by SSSB. If you live in Lappis, SSSB is your landlord (hyresvärd), who you rent your apartment from, and who you contact for any issue, i.e. do a fault report (felanmälan), with your accommodation or the campus in general (e.g. laundry rooms). SSF is the umbrella organization of the local tenants associations for all student accommodation in Stockholm, to which LOm is required to report its activities. Finally, SSSB is owned by SSCO, the umbrella organization of the various student unions in Stockholm.
LOm is only responsible to make sure that everything is working properly within the sections premises. If there is an issue with something in your apartment, in the building where you live, such as the elevator, or generally in the campus, for example laundry rooms, the tenant should get in contact with the house caretaker. The most effective way to quickly solve the problem is to fill in a fault report through the SSSB website. Even if the system allows only a limited selection of fault categories (for example, shared corridor kitchens are not included in the list), it also gives the possibility to add a comment with more details in the final step of the process. Therefore the tenant can also “ignore” the initial selection, by selecting whatever sounds more reasonable and describing the actual fault with a message. Alternatively, tenants can also find direct contact details of the house caretaker appointed to their buildings after logging into “My Pages”, or contact the customer service through the form available on the SSSB website.
Unfortunately LOm does not have the authority to mediate with SSSB about private/personal disagreements. SSF’s “ombudsman” is your point of contact in these situations. If you, as a tenant of Lappis, seek support because you have an issue with your landlord, we refer you to the ombudsman at SSF, who you can reach at ombudsman@ssfstudent.se or through their website.
When you receive your key from SSSB, inspect your apartment carefully to check for any existing issues (e.g. broken items, wall condition, clogged shower drain, etc…). If you notice anything, report it to the house caretaker to avoid extra charges when moving out. SSSB will provide you with a form to record the apartment’s condition, please fill it in thoroughly. Also, remember to ask SSSB which recycling room and laundry room you can use, and request instructions on how they work.
Before moving out, schedule an inspection with the house caretaker. This allows you to find out if anything needs extra cleaning or fixing and avoid extra charges. You may also request professional cleaning at a student discount, this ensures you won’t be held responsible for cleaning issues after you leave. If you prefer to clean yourself, be sure to follow SSSB’s official cleaning requirements and ask your caretaker for the latest inspection checklist. Finally, take photos or videos to carefully document the apartment’s condition before returning your key, as proof that you left it in good shape.
While LOm cannot help you with this issue directly, we can give some words of advice. The best course of action is prevention: leave your space clean according to SSSB cleaning requirements, including for example the inside of the oven, behind the radiators or unclogging the shower drain. Make pictures and videos of everything. If you still get charged despite this, ask SSSB for visual proof of the reasons behind the extra cleaning fee before paying it. If your landlord cannot provide anything, you may have success in an appeal against the fine. Finally, you can always get in touch with SSF or (if you’re a member) with Hyresgästföreningen for support. Also check out the following article from Hem & Hyra.
According to national regulations in Sweden, landlords must ensure that tenants are provided with an acceptable indoor temperature. Additional information and guidance can be found on the SSSB website. Radiators are controlled automatically, and only turn on in the colder seasons when the outdoor temperature drops. The indoor temperature should be roughly 20 degrees. If you feel that it’s far below that, start by measuring the temperature in the room (make sure to measure it in the middle of the room, not close to walls or windows). If it is too low you can make a fault report. Since you might need some equipment, you can ask LOm to temporarily borrow an indoor thermometer.
